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Knowledge portal

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FAQs

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Earning
How can I earn with Divi Wallet?
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Transactions
Can I revert a transaction?
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Security
I forgot my pin number! Help!
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KYC
What is KYC
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Features
Can I maintain the same Divi Wallet on more than one device, simultaneously?
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Support
How do I contact support?
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Transactions
How quickly does money appear in my wallet?
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Security
What should I do if I lose access to my wallet?
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Earning
I don't seem to be receiving rewards?
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Support
A support person reached out to me? What should I do?
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KYC
Why is KYC neccessary?
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Transactions
What is the difference between pending and spendable?
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Security
How secure is Divi Wallet?
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Earning
What are the estimated returns of Divi Vaults?
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Support
When is support active?
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KYC
Can I use Divi Wallet anonymously?
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Transactions
What fees does Divi Wallet charge to send crypto?
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Security
What do I do with my Seed Phrase?
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Earning
I get an error when attempting to withdraw funds from the vault
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Earning
Where do my staking rewards go?
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Transactions
My funds haven't arrived yet, what should I do?
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Earning
Where do I see any lottery tickets?
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Earning
I was rewarded with a lottery ticket and this has now disappeared - where did it go?
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Earning
When I earn a staking reward that takes me into the next vault subscription tier level, do I need to increase my subscription?
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